Scott D. Reed

About Me


Knowledgeable Cyber Security Analyst and tactical problem solver with experience supporting various technologies and comprehensive incident resolution. Proven track record for providing excellent customer support, receiving accolades for dedication, hard work, and achieving objectives.



Certifications

Professional Experience


Sandy Spring Bank

Cyber Security Analyst

March 2023 - Present

  • Performed network monitoring and intrusion detection on over 1500 endpoints.
  • Monitored AWS environment using Amazon GuardDuty, CloudTrail, and CloudWatch.
  • Engage in tier 1 and tier 2 security incident response.
  • Tier 2 escalation point for MSSP SOC events and alert triage.
  • Engaged with Incident Response Handler for annual tabletop exercise.
  • Assess organizational security posture using simulated phishing exercises.
  • Created and updated over 10 different playbooks, improving workflows and processes.
  • Conducted baseline security assessment of Office 365 using CISA baselines.
  • Researched, tested, and provided security review of Microsoft Defender.
  • Engaged with multiple teams and stakeholders to plan testing of new AV solution and decommisioning of legacy solution.
  • Report weekly and quarterly SOC metrics to leadership team.
  • Manage SIEM tool appliance and software. PKI, OS upgrades, 3rd party tool integrations.
  • Perform log validation and ingestion into SIEM and MSSP tools.
  • Application control administration. Manually reviewing over 60 alerts weekly.
  • Review and respond to blocked URL/domain exception requests.
  • Analyze and classify end-user submitted emails to phishing analysis portal.

City of Marco Island

Information Technology Administrator

March 2022 - March 2023

  • Implemented MSSP SOC, configured system agents, host logging/monitoring, and endpoint security technology integrations.
  • Tier 2 incident response and escalation point for MSSP/SOC events and alerts.
  • Monitor security alerts from Office 365 and Entra ID (Azure Active Directory).
  • System administration of Office 365 and Entra ID.
  • Multifactor authentication management for end-users.
  • Disaster event and emergency operations support.
  • Completed compliance and records investigations in accordance with organizational policies and state record retention laws.
  • Administered and updated DLP policies.
  • Established integration between Microsoft Intune and Apple Business Manager.
  • Created and customized Microsoft Intune rules for mobile devices, reducing manual app installations and configurations.
  • Configuration of network VLANs in support of future segementation needs.
  • Manage end-user VPN connections and firewall rules.
  • Perform patching of Windows systems and 3rd party software applications using Microsoft Windows Systems Update Service and PDQDeploy.
  • Administration of access control systems; including physical and technical controls.
  • Optimized Windows Group Policy to reduce repitive tasks.
  • Support mobile LTE modems (Emergency Vehicles) and end-user mobile devices (iOS, iPad OS, Android).
  • Administer FirstNet service for emergency services.
  • Administered secure configuration of Marco Island Police Department network and workstations for CJIS compliance requirements.
  • Create and maintain documentation for user training and information.

City of Marco Island

Information Technology Technician

February 2019 - March 2022

  • Manage and troubleshoot technology and computer related issues for over 300 endpoints.
  • Onboard and offboard user accounts following organizational policies.
  • End-user account management and monitoring.
  • Manage ordering, activation, and troubleshooting of City cell phones and LTE modems.
  • Deployed software using PDQ Deploy.
  • Install, maintain, and troubleshoot Cisco Meraki, Netgear, and Ubiquiti based network switches and wireless access points.
  • Performed asset management. Including asset inventory, tracking, and disposition.
  • Provide support for more than 50 Marco Island Police Department and Marco Island Fire and Rescue mobile workstations, related networks, systems, and technologies.
  • Support Marco Island Water and Sewer critical infrastructure systems and SCADA networks.
  • Manage and maintain voice over IP (VoIP) telephone system and voicemail for all City locations.
  • Office 365 administration regarding user accounts, Exchange email, SharePoint, OneDrive for business, and fulfilling public information requests.

Education


  • Indian River State College, Fort Pierce, FL

    Bachelor of Arts in Cyber Security, December 2021


  • Florida Southwestern State College, Fort Myers, FL

    Associate of Arts in Technology, February 2019


Projects


  • Cloud Resume Challenge
  • Azure Question and Answer Chatbot
  • AWS S3 static website hosting